Google Workspace Mastery for Virtual Assistants

This course is for VAs who run day-to-day admin, file management and meetings inside a client’s Google account and want to stop scratching the surface of what the business version can do.

You will learn what Google Workspace adds over a free Gmail account, how a new account is set up (domain, trial, plan choice, DNS and SPF), how to use Gmail and the Drive desktop app efficiently, how shared drives protect a client’s files from being deleted by a contractor, and how to collaborate in Docs and run recorded, transcribed meetings in Google Meet.

Afterwards you will be able to advise a client on the right plan, flag the risks before a trial or a DNS change, set contractor work up so the business owns it, and choose the correct sharing mode for every document you send out.

Content review due: October 2027. This course covers tools or features that change over time (It depends on current Workspace plan names and feature sets (business standard’s shared drives and meeting recording, Gmail’s AI suggestion tools, Drive desktop behaviour), which Google renames and re). Check it still matches the current product before renewing it.